Gharda Hospital Dombivli

Terms & Conditions

Gharda Hospital Dombivli – Terms & Conditions

1. INTRODUCTION

Welcome to Gharda Hospital Dombivli (“GHD”), a multi-specialty hospital and diagnostics centre located in Dombivli, Maharashtra. GHD provides healthcare services either directly or through our Partners, which may include affiliates, diagnostic labs, third-party service providers, and authorized representatives. These Terms & Conditions, along with our Privacy Policy, govern your interaction with us through our website, in-person services, communication channels, and affiliated platforms. By using our services, you acknowledge and agree to these terms.

2. REGULATORY COMPLIANCE

These terms are published in compliance with the following:

  • Section 43A of the Information Technology Act, 2000

  • Regulation 4 of the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPI Rules”)

3. INFORMATION WE COLLECT

We may collect the following categories of information:

  • Personal details (name, age, gender, contact, etc.)

  • Health records, prescriptions, lab reports, diagnostic images

  • Aadhaar, PAN, or other identity proofs for KYC or insurance

  • Payment or billing information

  • Professional details for employees, consultants, or vendors

  • Website usage data (via cookies or analytics tools)

4. PURPOSES FOR USING YOUR DATA

Your data may be used for:

  • Providing medical consultation, diagnostics, and treatment

  • Booking appointments and managing prescriptions

  • Processing payments, insurance claims, and billing

  • Managing staff, consultants, and vendor engagements

  • Communication with patients, vendors, insurers, and authorities

  • Improving service quality through analytics and feedback

  • Legal compliance and audit requirements

  • Sending health updates or promotional communication (with consent)

5. CONSENT

By accessing our services, submitting information, or interacting with GHD (online or offline), you consent to the collection, storage, use, and sharing of your data per this policy. You may withdraw consent in writing. However, refusal to provide certain data may limit our ability to serve you effectively.

6. SHARING & TRANSFER OF DATA

GHD may share relevant personal or medical information with:

  • Affiliated labs, diagnostic centres, or third-party healthcare providers

  • Insurance companies or third-party administrators (TPAs)

  • Regulatory bodies, law enforcement, or government agencies where required

  • IT service providers or cloud platforms necessary for secure data management

All data sharing is limited to the purpose outlined above or mandated by law.

7. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies or similar technologies to:

  • Enhance user experience

  • Track session activity for analytics

  • Customize content and preferences

You can manage cookie settings through your browser. However, disabling cookies may limit some website features.

8. SECURITY MEASURES

We implement appropriate technical and organizational safeguards including:

  • Data encryption and secure storage

  • Access controls and staff confidentiality training

  • Regular audits and compliance checks

While we strive to ensure high standards of data protection, we cannot guarantee absolute security over internet transmissions and disclaim liability for breaches beyond our control.

9. EXTERNAL LINKS

Our website or services may contain links to third-party sites. Gharda Hospital Dombivli is not responsible for their content or privacy practices. We recommend reviewing their policies separately.

10. DATA RETENTION

We retain your data only as long as necessary for treatment, regulatory, legal, or business purposes. Data no longer required is securely deleted or anonymized.

11. UPDATES TO THIS POLICY

We may revise these Terms & Conditions periodically. Updated versions will be posted on our official website: [Insert your hospital website if available]. Continued use of our services constitutes your agreement to the latest version.

12. GRIEVANCE OFFICER

For any concerns or grievances related to your data or rights under applicable laws, contact:

Grievance Officer
Phone: +91 9321747484
Email: admin@brghdombivli.org
Address: 2nd Floor, Atmabodh Building, Patkar Road, Opp. KDMC Office Dombivli (East) 421 201