Gharda Dombivli Hospital is committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information.
We may collect the following types of information:
a. Personal Information:
Name, age, gender, and contact details (phone, email, address)
Identification documents, including government-issued IDs
Emergency contact information
b. Medical Information:
Medical history, diagnoses, treatment records, prescriptions, lab results, and imaging reports
Information shared during consultations, telemedicine sessions, or hospital visits
c. Payment Information:
Billing details, insurance information, and payment history
d. Digital Information:
IP addresses, browser type, and website usage patterns when using our website or apps
We use your information for:
Providing medical care, diagnosis, and treatment
Managing appointments, medical records, and follow-ups
Billing, insurance claims, and payment processing
Conducting research, audits, and quality improvement (anonymized data only)
Sending important updates, newsletters, and health alerts (with consent)
Complying with legal, regulatory, or professional obligations
We adopt reasonable security measures to protect your information, including:
Secure storage of physical and electronic records
Restricted access to authorized personnel only
Encryption of sensitive digital information
Regular audits and compliance checks
We do not sell, rent, or trade your personal information. We may share your information:
With healthcare professionals involved in your treatment
With insurance providers for claims processing
When required by law, court orders, or government authorities
With service providers supporting our hospital operations under confidentiality agreements
Patients have the right to:
Access and request copies of their medical records
Request corrections to inaccurate or incomplete information
Withdraw consent for the use of personal information (subject to legal or treatment obligations)
Request deletion of personal data where applicable under law
Our website may use cookies or similar technologies to improve user experience. You can manage your cookie preferences through your browser settings.
We retain your medical and personal records as required by applicable laws, hospital policy, and professional guidelines. Once retention periods expire, records are securely destroyed.
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
For questions, concerns, or requests regarding your privacy, contact:
Gharda Dombivli Hospital
Atmabodh Building, Patkar Road, Opp. KDMC Office, Dombivli (East) 421 201
Phone: +91 9321747484
Email: admin@brghdombivli.org